Case Study: No Network No Problem
- Key Powell
- Jul 24
- 3 min read
A gated community in Southwest Florida was eager to modernize their outdated telephone entry system — but there was one major problem: no internet access at the gate.
They contacted multiple gate service providers, hoping for a modern solution. Each one had a similar response:
“You get us the internet, and we’ll provide the equipment.”
After months of frustrating back-and-forth with their internet service provider and failed attempts to run new cabling, the association was ready to give up and settle for an outdated, modem-based system.
That’s when a stroke of luck changed everything.
A Chance Conversation Turns into a Full Solution
During a continuing education course for community association managers, one of the board members happened to meet Ruth Ann Powell, co-owner of Key Security Services. She listened to the board member’s concerns and offered to send a technician out the very next day.
“We are lucky we found Key Security Services. They listened to our concerns and made sure they were addressing every expectation. Instead of us trying to coordinate with the electrician, ISP, and gate company, Key Security Services took care of everything.” - Mary, Board member
When Key Security Services arrived on-site, they didn’t just bring a solution — they brought options.
Options, Not Obstacles
Rather than push the community into a one-size-fits-all fix, Key Security Services offered two tailored solutions:
Broadcast a secure, point-to-point wireless network from the nearby clubhouse to the gate
Install a cellular modem at the gate with sufficient bandwidth to support the telephone entry system
After carefully reviewing the pros and cons of each — and how each would impact future security upgrades — the board chose the point-to-point network. This allowed them to not only bring internet to the gate but also support the existing security cameras, which had been offline due to lack of network access.
More Than Just a Gate System
But the improvements didn’t stop at the entry gate. Recognizing a broader opportunity, Key Security Services offered to install a mesh Wi-Fi network to cover the clubhouse and pool area — giving homeowners fast, free wireless access while enhancing the community’s connectivity infrastructure.
Today, the property has a sleek, modern access system that gives the association full control, real-time notifications, and cloud-based reporting. And residents can now enjoy reliable internet at the pool — a huge bonus that no one had anticipated when the project began.
Peace of Mind, Delivered
What started as a technical headache turned into a comprehensive upgrade that not only solved the original problem but delivered more functionality and convenience than anyone expected. The board no longer has to juggle multiple contractors, coordinate internet vendors, or accept outdated technology.
Key Security Services handled the full scope — from planning and installation to integration and follow-up support.
“We weren’t sure this was even possible, but Key Security made it simple. They gave us a system we’re proud of. Most importantly, they gave us peace of mind.” - Board member
A Better System, a Better Experience
With the new system in place, residents can now:
Issue guest passes from their smartphones
View camera feeds remotely from the gate and common areas
Enjoy reliable Wi-Fi at the pool and clubhouse
Rely on a professional support team that understands community needs
And the association finally has a modern access system that meets today's expectations — without compromise.
Turning Roadblocks Into Results
This project stands as a testament to what happens when experience, communication, and creative problem-solving come together. Key Security Services didn’t just provide a product — they delivered a plan, managed every moving part, and left the community with better tools, greater confidence, and real peace of mind.