Case Study: Electronic Unit Locks

In one beachfront condominium, frustration was mounting. Homeowners were being locked out of their units, emergency lockouts were on the rise, and the existing locks—outdated, discontinued, and unsightly—were becoming a daily headache for both residents and management.

The association was ready to modernize, but quickly found themselves overwhelmed. The lock market offered too many options, and none seemed to fit the unusual door preparation left behind by the original hardware. Every quote they received suggested unattractive metal plates to cover the holes, or expensive retrofitting solutions that didn’t align with the community’s budget or aesthetic.

A Clear Plan from the Right Partner

That’s when they contacted Key Security Services. Within days, Key’s team had evaluated the doors, identified compatible solutions, and presented multiple upgrade paths—including a sleek, affordable electronic lock option the board hadn’t considered.

“Key Security Services brought order to the chaos. They listened to our goals, respected our budget, and gave us real choices. Other vendors wanted to slap on metal plates and call it a day. Key came back with a clean, professional fix that looked like it was part of the original design.” - Hal, CAM

Rather than covering the original lock holes with unsightly metal escutcheons, Key Security Services proposed a cost-effective solution that included filling, sanding, and painting the doors while preparing them for the new lock hardware. The result was a smooth, clean surface ready for modern locks without compromising the building’s visual appeal.

Security, Style, and Smart Features

The final installation included over 100 upgraded unit doors. Homeowners now enjoy stylish electronic locks with features like:

• Keypad entry codes

• Smartphone control

• Remote access monitoring

• Custom user codes for family or vendors

Each lock also includes a high-security mechanical override, seamlessly integrated into the association’s master key system for staff access during emergencies or scheduled maintenance.

The upgrade extended beyond unit doors. Storage rooms and utility closets received new high-security keyways, and all hardware matched the building’s updated aesthetic following recent common area renovations.

Minimal Disruption, Maximum Support

Key Security Services coordinated the rollout floor by floor, reducing disruption and ensuring no homeowner was left without access. But what really stood out was the service. Key’s technicians took extra time with homeowners, helping them download the mobile app, set up their codes, and understand how to use the new system.

“They didn’t just install a lock and leave. They helped me get the app on my phone and walked me through how to set up access for my daughter and my dog walker. It couldn’t have been easier.” - Condominium Homeowner

Peace of Mind for Everyone Involved

This wasn’t just a lock replacement project. It was a thoughtful, secure upgrade that gave homeowners control, management flexibility, and the property a much-needed facelift. Most importantly, it restored peace of mind. Homeowners no longer fear getting locked out by a failing lock. Managers have better access control. And the building looks better than ever. Key Security Services took a complex challenge and turned it into a smooth, well-managed success—on time, on budget, and built to last.

“From day one, Key Security Services felt like a partner. They respected our building, our homeowners, and our goals. It’s rare to find a vendor that can offer security, service, and style in one package.” - Gillian, Board President