Who should be allowed to view my community’s camera system?

In Florida, security camera footage is often considered an association record, meaning homeowners may request to view recorded footage under certain circumstances. In practice, these requests are relatively rare, and the logistics of locating, reviewing, and providing video can be time-consuming for management.

That said, community associations should generally limit 24/7 access to live camera feeds and recorded footage to management staff and contracted security personnel who require access to perform their duties. Providing unrestricted access to a broad group of users increases the risk of misuse, privacy concerns, and inconsistent handling of sensitive information.

Board member access should be granted cautiously and intentionally. While boards have fiduciary responsibilities, day-to-day monitoring of camera systems is typically an operational function better handled by management or security professionals.

Regardless of who is granted access, every association should adopt a written camera access and usage policy. This policy should clearly define:

• Who may view live and recorded footage

• Acceptable purposes for viewing

• Procedures for homeowner record requests

• Retention periods and privacy safeguards

Clear policies help protect the association, promote consistency, and reduce disputes related to surveillance use.

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Key Powell is a second-generation security professional with over three decades of hands-on experience in locksmithing, access control, vehicle gates, and surveillance systems. As the owner of Key Security Services, he has worked closely with community association managers, boards, and property owners throughout Southwest Florida. Key is also a certified CEU instructor and regularly teaches security-focused courses designed to help associations make informed, responsible decisions.

This content reflects real-world experience working with Florida statutes, HOA/COA governing documents, Community Association Managers, property managers, and best practices for community security.