Case Study: Unit Access

For many Southwest Florida condominiums, balancing resident security and staff convenience can feel impossible — especially when traditional master key systems leave buildings vulnerable. One beachfront condominium community decided to change that.

Faced with aging, easily duplicated keys and master systems that posed major security risks, the association partnered with Key Security Services to implement a new approach: wireless electronic locks for all unit doors, fully integrated with the existing fob system used for gates and common areas.

One Fob, Total Control

Now, homeowners use a single, secure fob — or their smartphone — to access everything: the gates, amenities, and even their own unit doors. No more juggling keys or worrying about losing them at the beach or pool. Unlike traditional keys, these fobs cannot be cloned at retail kiosks. This eliminates a major vulnerability and brings true peace of mind to residents and staff alike.

Accountability for Staff, Security for Residents

The new system protects staff from accusations of unauthorized entry or theft by creating a detailed record of every access event. Each fob use is tracked, showing exactly who entered a unit and when. Homeowners can even view reports on who accessed their unit, providing an unmatched level of transparency and confidence.

“Before this system, we always worried about keys ending up in the wrong hands or being copied. Now, we know exactly who has access and when they’ve been inside. It’s a game changer for both safety and trust.” - Gil R., BOD

Convenience Without Compromise

Traditional master key systems made it easy for staff to enter units for emergencies like water leaks or building-wide maintenance, but they came with serious risks. Lost or unreturned keys could leave units exposed, and rekeying entire buildings was costly and disruptive. With the new electronic locks, staff can still access units quickly in emergencies — but without relying on physical master keys that can be lost or stolen. Homeowners can also remotely unlock their doors for vendors or guests using the mobile app and get immediate notifications and access logs.

“Being able to open my front door from my phone — or check who’s been inside — has completely changed how I think about home security. It’s convenient and reassuring at the same time especially when out of town for the summer months.” - Hank H., Homeowner

A Smooth, Seamless Transition

Switching from a traditional key system to an advanced fob-based platform for every unit might seem like a daunting task. But with Key Security Services, the transition was seamless. The team worked closely with the community manager and board of directors to coordinate every detail. Careful planning ensured that no resident was ever stranded or locked out.

“The project went so well that Key Security Services made us all look like heroes. The planning was outstanding, the communication was clear, and not a single resident was inconvenienced.” - April L., CAM

Empowering Residents, Protecting Communities

The new system offers residents full control of their own front door, whether they’re home or away. They can unlock their door from anywhere, issue temporary access for a dog walker or cleaner, and receive real-time reports. All from an easy-to-use mobile app. For the association, the benefits are equally clear: staff can respond quickly to emergencies without compromising building security, and the risk of lost or copied master keys is completely eliminated.

“Our top priorities were security and convenience, and this system delivered both. It protects residents, empowers staff, and supports our commitment to peace of mind.” - Jean, Maintenance supervisor

A New Standard in Condo Security

By replacing traditional keys with secure fobs and mobile credentials, this condominium community set a new benchmark for resident safety and convenience.

Thanks to Key Security Services’ thoughtful planning, expert installation, and smooth rollout, what once seemed like an overwhelming security upgrade turned into a seamless improvement that residents and staff now can’t imagine living without.