This is the third time I've used Key locksmiths (now named Key Security Services). Obviously I'm pleased with their services and pricing, and consider them my "go to" locksmith. Every time they have been easy to make an appointment, their quoted price was fair and consistent, and best of all, the Technician showed up on time and was very pleasant and professional. The work was done professionally and he cleaned up after himself. What more could you ask for?! If you use them, you'll be pleased. Thanks!
When I called Key Locksmith, I had an appointment the next day. I needed my parents home re-keyed and Jon Chavers was the provider that arrived that day. He was on time and very professional. The locks on my parents house were very dated and he need a special tool to do the job. He went back to the shop and returned with the equipment and it was no time before he was finished. He cleaned and adjusted all of the locks and made 10 keys for me. I would definitely recommend this company. They truly believe in customer service!
Key is a top professional and if you need someone you can trust do not call anyone else. I am recommending him to the school system as well as my teacher friends.
Wow. Great great great!! From day 1 Ruth Ann and her team were so helpful. I ordered special locks, they came in a week earlier than planned & Key Security called me the day before to tell me they were able to install on the date I had originally hoped for. Technician was fast, polite, and showed/explained all his work to me. I had a keypad installed & he showed me exactly how to use it before leaving. Fantastic company, I felt like a valued customer.
Setting up the appt. was great. Jon came right on time and explained what he'd do. We added a few things to the list of items to fix and he took those on with no problem. Very neat and careful the whole time. He had to special order a couple of door knobs and those came in very quickly, so he came right out to install. Overall, great experience and I would highly recommend them.
We had been unable to open the inactive door on our double entry doors. We could move the levers to the unlock position but the bar did not move, the door remained locked. Key was able to quickly discover the problem, correct the issue and explain the process to my husband should we find it happens again. The job, while apparently not a difficult one, was something neither my husband nor I wanted to attempt. I called Key because of their rating on Angies List, making an appointment for midday today. When their earlier job finished early, they called offering to come right away. Key arrived quickly and was able to identify the problem right away. He fixed the problem and very graciously charged us only for a service call, not adding any charge for labor (although I had understood during my first phone contact that labor would be charged in addition to the service call. Way to make a customer feel valued. We will definitely call Key again should we have the need.
The locksmith arrived promptly and did the work very quickly. He asked me to try the keys to ensure that they worked. He also lubricated one of the locks so that the key turned more easily. It couldn't have been easier. I purchased the deal on Angie's List, so everything was taken care of within the agreed upon price.
Key is an excellent technician for lock and securtiy related problems. He goes the extra mile by assessing his clients needs and recommending services and products that will best fit those needs. His primary goal is to make each and every customer very happy and he goes the extra mile to make that happen. He is fair, generous, and personally guarantees his work.
The locksmith arrived timely, in fact much to my delight, he arrived early and they were nice enough to call to make sure this would work for me. Once he arrived he went straight to work didn't mess around by talking to his buddy on his cell phone for an hour or some such nonsense. He was speedy but not at all sloppy - he was done in a flash and all locks worked far better than they ever did